Terms of Service

Agreement to these terms

These Terms of Service govern your use of My Small App. By creating an account or using the service, you agree to these terms and our Privacy Policy. If you do not agree, do not use the service.

The service

My Small App provides simple software tools for small businesses. Features, availability, and limits may vary by application and subscription plan. We may update, improve, or discontinue features as the service evolves.

Accounts and tenant access

You are responsible for providing accurate account information, protecting your login credentials, and notifying us of unauthorized use. You are also responsible for activity performed through your account.

Organizations and businesses may use tenant accounts to separate their data and invite other users. You must have permission to create or administer a tenant and may access only the data made available to you by that tenant.

User content and responsibilities

You retain responsibility for the information and records you enter into the service, including customer, pet, scheduling, and billing information. You confirm that you have the rights and permissions needed to provide that information and use it through the service.

You must not use the service to violate the law, infringe another person’s rights, access another tenant’s data, interfere with the service, attempt unauthorized access, distribute malware, or abuse communications or third-party integrations.

Subscriptions and payments

Paid features require an applicable subscription. Prices, billing intervals, trials, and applicable taxes are shown at checkout or in your account. Stripe processes payments on our behalf, and payment information is handled according to Stripe’s terms and privacy practices.

You authorize recurring charges for the subscription you select until it is canceled. Cancellation affects future renewals; charges already incurred are generally non-refundable except where required by law or stated at checkout.

Third-party services

The service may use third-party services such as Google sign-in, Stripe, and mapping providers. Their services are governed by their own terms. We are not responsible for interruptions or changes to third-party services outside our control.

Availability and disclaimers

We work to keep My Small App reliable, but the service is provided on an “as available” basis. We do not guarantee that it will always be uninterrupted, error-free, or suitable for every business purpose. You should maintain appropriate backups and independently review important business, financial, and customer records.

Suspension and termination

We may suspend or terminate access if you breach these terms, create a security or legal risk, fail to pay a subscription, or misuse the service. You may stop using the service or request account closure through the support contact associated with your account. Provisions that should reasonably continue, including payment obligations, user responsibilities, disclaimers, and limits of liability, will continue after termination.

Changes to these terms

We may update these terms as the service changes. We will post the updated version with a new “Last updated” date. Continued use of the service after an update means you accept the revised terms.

Contact

For questions about these terms, contact the My Small App team through the support contact provided with your account or subscription.